TERMS OF USE / TERMS AND CONDITIONS

LAST UPDATE: 25.07.2025

 

 

SUMMARY

These Terms outline the rules applicable when you visit our website, access any of our services (including free services), or engage with our offerings.

 

These rules specify permissible and prohibited actions, define our responsibilities, and explain our business processes.

 

Unless you enter into a more specific agreement with us, these Terms will govern your engagement with our services and the purchase of our offers.

 

It is important that you read these rules thoroughly. If you do not agree with them, you should refrain from visiting our website or accessing any of our services.

 

Below, you will find a summary of our most important rules, which are further detailed in the full terms.

 

Are there age restrictions for using our website and services?
Yes, you need to be at least 18 years old to use our Sites. If you're under 18, you must have permission from a parent or guardian.

 

What rules do I need to follow on the Sites?
You agree not to harm, stalk, defame, or harass anyone. Don’t post anything inappropriate or illegal, send spam, or upload harmful files. Respect others' intellectual property rights and follow all laws.

Do you collect personal information?
Yes, in accordance with our Privacy Policy, which you can read here.

Can I share your Content?
Yes, you can share our Content for personal use. Just link back to our Site or social media and give us credit. Don’t claim our Content as your own.

 

Can I share materials I got from you with third persons?
Absolutely not without our permission. We retain copyright over these materials, even if you paid for the service.

 

Do you allow refunds?
Generally, no, unless specifically stated in our Full Terms below.

Do you have a waiting policy?
Yes! We have a 15-minute waiting policy. If you are late or do not show up without notifying us, the session is forfeited. You may not get a refund or request to reschedule the session.

 

Can I reschedule sessions?
Yes, you can, but you need to inform us at least forty-eight (48) hours before the next session; otherwise, the fees for that specific session are forfeited in our favor.

 

How can I book your Services?
You can book our services through our website, by email, or via social media. Services will commence only after a Service Agreement has been signed and payment has been made.

How are disputes resolved?
Talk to us. We encourage communication. If we cannot resolve it, then we will submit the issue to mediation. Only if mediation fails will we submit the dispute in an arbitration proceeding. Take note that all of procedures can only be pursued in the state/city where our business is domiciled.

Complaints or Questions?
You can email us at info@okinteriors.ch or message us on social media. We aim to respond promptly during our working hours: Monday-Friday (9:00-12:00 and 13:00-17:00 GMT+2)

 

 

 

FULL TERMS OF USE / TERMS AND CONDITIONS OF OLGA KUZMINA INTERIORS

 

Please take the time to read these Terms and Conditions (“Terms”) before using, visiting, viewing, purchasing from, or accessing our website, sub-domains, affiliated sites, and Olga Kuzmina Interiors’s accounts on Facebook, Instagram, LinkedIn, Pinterest, and Whatsapp (“Site”/“Sites”).

 

The Sites and all visual, written, or downloadable content and information contained on the Sites, including but not limited to design concepts, blog posts, documents, email communications, moodboards, floorplans, layouts, renderings, color schemes, product suggestions, service descriptions, and digital deliverables are owned by Olga Kuzmina (“We”, “Us”, “Our”).

 

These terms apply to all users, visitors, viewers, subscribers, clients, and/or customers of our Sites (“User”, “You”, “Your”) and govern your use of, access to, and/or purchase from our Sites

 

 

YOUR CONSENT

By using, visiting, viewing, downloading, purchasing, and/or accessing our Contents and/or Services, you consent to and agree to be bound by these Terms.

 

You further warrant and acknowledge that you have read these Terms, or at the very least, had the opportunity to read them and chose not to do so.

 

You represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may only access, view, or purchase anything from our Sites with the consent of your parent or guardian.

 

If you do not agree to all of these Terms, you are prohibited from using, visiting, viewing, downloading, purchasing, or accessing any of our Contents and/or Services.

 

 

RULES THAT APPLY TO OUR SITES

When you use, visit, view, download, purchase from, and/or access our Sites, you agree:

1. Not to harm, stalk, defame, threaten, offend, harass, abuse, or violate the privacy or legal rights of others through or on our Sites.

2. Not to post, upload, distribute, publish, or disseminate any names, materials, or information that is considered inappropriate, defamatory, obscene, unlawful, or indecent.

3. Not to use our Site in any way that could cause damage to us, our Site, or any of our users.

4. Not to send unsolicited emails to our users.

5. Not to transmit or post unwanted or unsolicited content to promote or sell your products or services.

6. Not to upload any files that contain viruses or worms that could damage our operations or those of another user.

7. Not to transmit, share, download, copy, or post any content that infringes on our intellectual property rights or those of other persons.

8. Not to use any of our Contents and/or Services to violate any laws or regulations.

 

We reserve the right to disclose any materials you have posted or information you have provided on our Sites to comply with any legal or governmental requests

 

 

PERSONAL INFORMATION

To download or purchase our Contents and/or Services, you may be required to provide personal information, including but not limited to your name, email address, billing address, payment details, and other personal information. Any identifiable information you provide is governed by our Privacy Policy, which is accessible here. 

 

Legally, you have the right to appeal any decisions we make regarding the processing of your personal information.

 

You agree to provide only your own complete, accurate, correct, and up-to-date information.

 

You shall not create a false identity or sign agreements as someone else when using, visiting, viewing, downloading, purchasing from, or accessing our Sites.

 

While we strive to protect your personal information, no data transmission over the internet can be guaranteed to be entirely secure. You acknowledge that we cannot warrant the security of any information you transmit via the internet and accept the risk associated with sharing personal information online.

 

 

USERNAME AND PASSWORD 

If you access membership areas, you may be required to create a user account. You agree to maintain the confidentiality of your username and password and to protect them from unauthorized use. We reserve the right to terminate your access without a refund if you share your login credentials or if we suspect unauthorized use.

 

 

DISCLAIMERS

We Are an Interior Design Studio – Not a Contractor, Engineer, or Architect

We offer interior design and styling services only. This includes design concepts, product suggestions, layouts, color palettes, decorative styling, and space planning.

 

We do not provide architectural, engineering, structural, technical, or construction services. We do not prepare construction-ready plans, blueprints, or technical drawings. We do not supervise contractors or tradespeople, nor do we verify the compliance, safety, or execution of construction or renovation work.

 

We are not liable for how our designs are interpreted, adapted, or executed by others. You must hire licensed professionals to verify feasibility and ensure compliance with local laws, codes, and safety regulations.

E-Design Services Require Your Verification

For E-Design (remote styling services), you are solely responsible for:

• Measuring and submitting correct dimensions.

• Verifying the suitability and fit of products.

• Confirming colors, textures, and finishes in person.

Monitor displays can distort colors. Colors and finishes shown in our visuals are representative only, and actual products may vary. Always order samples and verify details before purchase or installation.

 

We are not liable for mismatches between our visuals and the real-life result.

 

Our Designs Are Conceptual Only

All floorplans, moodboards, layouts, and visual tools we provide are illustrative and conceptual only. They are not construction-ready documents, technical plans, or a substitute for licensed architectural or engineering advice.

 

Do not use our designs as the sole basis for renovation, electrical, structural, or mechanical work. Always consult a licensed contractor, architect, or engineer to review and validate plans before execution.

 

You Are Responsible for Implementation

You, the Client, are solely responsible for:

• Purchasing and installing recommended items.

• Choosing and contracting third-party service providers (e.g., painters, builders, electricians) as well as for issuing instructions and supervising their work.

• Ensuring your project complies with local building codes and regulations.

We do not warrant or guarantee any product, supplier, or contractor’s performance. If you request our assistance in ordering, we act solely as your agent and accept no liability for delays, defects, or non-performance.

No Guarantees of Outcome or Satisfaction

Interior design is subjective and interpretive. While we strive to align with your preferences, we cannot guarantee that:

• You will like every product or combination once installed.

• The final outcome will match the digital or conceptual visuals exactly.

• You will achieve a particular aesthetic or functional result.

 

No refunds are given due to subjective dissatisfaction, change of mind, or minor deviations from expectations after a design stage is completed or deliverables have been submitted.

 

No Legal, Financial, or Technical Advice

We are not legal, financial, or technical advisors. Nothing on our site or in our communication should be construed as advice in these areas. Always consult qualified professionals for your specific legal, regulatory, or construction-related matters.

 

Copyright and Use of Our Materials

All layouts, design boards, concepts, and visuals remain our intellectual property unless otherwise agreed in writing. You may not:

• Share them publicly.

• Reproduce them for resale or other projects.

• Claim authorship or remove our branding.

Unauthorized use is a breach of contract and may result in legal action, including but not limited to claims for damages and injunctive relief.

 

Testimonials, Feedback, and Positive Reviews are but examples

The testimonials, reviews, opinions, and statements presented on our sites pertain only to the individuals depicted. They serve as examples, and there is no guarantee that you will achieve the same results as other users.

 

We do not claim that these are typical results that users generally attain. The testimonials are not necessarily representative of all those who utilize our content and/or services.

 

The testimonials displayed are verbatim except for corrections of grammatical or typographical errors. Some testimonials have been shortened if they are lengthy, or if parts of the testimonial are not relevant to the general public.

 

Third-Party Links and Product Affiliates

We may feature or recommend third-party links and suppliers. We do not control these sites and are not responsible for:

• Their accuracy, reliability, or availability.

• Their shipping times, return policies, or customer service.

If we earn an affiliate commission, it does not influence our editorial integrity. You should always use your own judgment when purchasing from third parties.

 

We use AI-Generated Content
Our sites and services may use AI to generate content, including, but not limited to, articles, social media posts, and marketing materials. We strive to ensure that AI-generated content adheres to relevant standards and guidelines, including copyright laws. Each piece undergoes a rigorous review by our team before publication.

When significant, we commit to disclosing the use of AI in content creation, ensuring that users can distinguish between human-created and AI-generated materials.

We encourage users to critically assess and provide feedback on AI-generated content, which helps us maintain and improve our high-quality standards.

 

AI Disclosure and Compliance
Our site and services utilize Artificial Intelligence (AI) systems to enhance user interactions, such as automated chatbots, content generators, or virtual assistants. We comply with AI laws and directives worldwide:

 

• Identification of AI: We clearly indicate when responses or interactions are generated by AI to ensure transparency.

 

• Purpose of AI Use: AI is employed to improve service efficiency, enhance user experience, and provide accurate information effectively.

 

• Rights Under the AI Act: You have the right to be informed about AI decision-making, request human intervention, seek explanations for AI decisions, and challenge outcomes influenced by AI.

 

While we strive for accuracy, AI-generated information may not always capture the full context or reflect the most current data. You are advised to verify important information independently and contact our human support team for personal assistance.

 

By using our AI-enhanced services, you acknowledge that reliance on AI-generated responses is at your own risk. The information provided by AI is for general guidance and does not substitute professional advice.

 

We Make No Warranties

We make no guarantees, express or implied, about the accuracy, reliability, or completeness of our content, recommendations, or services. Everything is provided “as is.” This includes, but is not limited to, any warranties of merchantability or fitness for a particular purpose.

 

You Are Personally Responsible

By engaging with our services or materials, you agree that you are personally responsible for any decisions you make. You agree to use your judgment and verify important aspects independently.

 

Limitation of Liability

To the fullest extent permitted by law, Olga Kuzmina Interiors is not liable for:

• Any indirect, incidental, or consequential damages.

• Delays, damages, or losses caused by third-party suppliers or contractors.

• Errors due to inaccurate information provided by the client.

• Product defects, installation mishaps, or construction issues.

• Design deviations, color discrepancies, or product substitutions.

• Legal, safety, or compliance issues resulting from your implementation.

 

Our total liability for any claim shall be limited to the amount you paid us for the related service.

 

 

WORKING HOURS

Our working hours: Monday-Friday (9:00-12:00 and 13:00-17:00 GMT+2). We do not respond to emails, messages, or calls outside of our working hours. Additionally, we do not respond to communications during Public Holidays or periods of announced vacation/temporary closure.

 

 

PROMPT COMMUNICATIONS

We will endeavor to respond to all queries, concerns, or requests for proposals within five (5) working days. If you do not receive a response within this timeframe, please resend your communication.

 

All queries or requests for clarification from us must be promptly responded to within five (5) working days from the date we sent the communication.

 

If we do not receive a response, we will send two reminder emails. Should we fail to receive a reply after these reminders, we will assume that you no longer interested in the service or proposal in which case, we will immediately terminate the service or disregard the proposal or offer. 

 

In such cases, a new proposal or agreement will be required to re-engage our services.

 

 

HOW TO ENGAGE OUR SERVICES

You may book our services through our website or by filling up the inquiry form, giving us a call, an e-mail, or sending a direct message on any of our social media Sites.  In case you send us an e-mail/message, we will strive to respond within the timeframe provided above.

 

All service requests are deemed accepted by us only upon the conclusion of a Service Agreement and payment of fees.

 

 

PAYMENT TERMS

Unless otherwise specified, all fees must be paid in full before we commence any service. Additionally, you are responsible for all international fees and charges associated with your purchase. These may include, but are not limited to, currency conversion fees, international transaction fees, and bank fees.

 

In the rare instance that we permit payment of fees through installments, you are required to adhere to the fee schedule specified in your contract or provided during the checkout process. You further authorize us to automatically charge the payment method used for the initial installment. 

 

Should your payment method be declined, or should you unilaterally cancel the automatic charge by actions such as failing to update your credit card information or canceling the payment method initially chosen, we will provide a grace period of seven (7) calendar days for you to settle the charge. If the fee is not settled within this period, we will consider your action a breach of our terms. Consequently, you will automatically lose access to any of our Contents and/or Services you have purchased, without a refund of payments already made. The total cost of your purchase will remain due, and you are obligated to settle it.

 

You will receive a receipt via email following your purchase. This receipt should be retained for your records.

 

We do not tolerate or accept threats or actual chargebacks from your credit card company on any purchases or downloads of our Services and/or Contents.

 

Should you initiate a chargeback, we reserve the right to report you to credit reporting agencies (CRA) or other relevant entities for inclusion in chargeback or delinquent account databases.

 

Our report, which will include your name, email address, and billing address, could adversely affect your credit score/credit report.

 

You can only have this report removed by contacting us at info@okinteriors.ch and arranging for the payment of any outstanding amounts, including administrative fees of no less than One Hundred Fifty (150,00) Swiss Francs (CHF) or equivalent, to cover the time we spent addressing your chargeback.

 

 

INTERESTS AND REMINDER FEES

In the event of non-payment of any fees or charges due, we will attempt to send reminder emails.

 

A fee of Fifty (50,00) Swiss Francs (CHF) or equivalent, will be imposed for each reminder sent, whether by email or post, in addition to the outstanding payments.

 

Late payments will incur default interest at a rate of 5% per annum, calculated daily from the due date until full payment is received.

 

 

CANCELLATION BY THE CLIENT

Our cancellation policy is detailed in the specific Terms, Contract, or Agreement that you have entered into or agreed to with us.

 

 

REFUNDS POLICY

Our refund policy is specified in the Terms, Contract, or Agreement you have entered into or agreed to with us.

 

If your request meets the eligibility criteria, we will process your refund within thirty (30) days of receiving your request in writing. Refunds will be issued using the original payment method used for the purchase.

 

We reserve the right to deny any refund requests that do not meet the eligibility criteria or that violate our terms and conditions. We also reserve the right to modify or discontinue this refund policy at any time without prior notice.

 

 

RESCHEDULING OF SESSIONS AND/OR CALLS AND WAITING PERIOD

Except for group calls, you may reschedule individual sessions and/or calls provided that we receive written notice at least forty-eight (48) hours before the scheduled call and/or session. If you fail to provide prior notice within this period, the session or call will be deemed forfeited. You will not be entitled to reschedule the forfeited session / call or request a refund.

 

We maintain a fifteen-minute waiting policy. If you do not notify us in advance that you will be late, or in the event of a no-show, the session will be deemed forfeited. You will then have no right to a refund or to reschedule the session.

 

 

INTELLECTUAL PROPERTY

Our Site, including all contents, materials, and media used in rendering our Services, as well as all intellectual properties—such as copyrights, trademarks, designs, patents, trade secrets, and proprietary information—accessible on or through our Sites, any third-party websites we use to distribute or host our Sites and/or Services, and emails we send to you, are owned by us and are protected by intellectual property laws.

 

Our name, course names, service and product names, logos, designs, taglines, and slogans are our trademarks, which you may not use without our written permission.

 

By using, visiting, viewing, downloading, purchasing, or accessing any of our Content and/or Services, you do not acquire any rights, title, or interest in the aforementioned intellectual properties unless explicitly granted through prior written authorization from us.

 

Any violation of our intellectual property rights or the terms contained in this provision, including, but not limited to, unauthorized use, reproduction, copying, or dissemination of any of our Contents and/or Services, will be prosecuted to the fullest extent of the law.

 

 

LIMITED RIGHTS GRANTED TO YOU

When you purchase and/or download any of our Content or Services, you are granted a non-exclusive, non-transferable, limited, and revocable license for personal use only.

 

Unless expressly authorized, you may not copy, share, forward, distribute, reproduce, republish, or otherwise disseminate; nor may you sell, license, rent, adapt, edit, translate, enhance, reverse engineer, or create derivative works from any of our Content and/or Services. Creating derivative works from the licensed Content and/or Services without prior authorization is strictly prohibited and constitutes a violation of our intellectual property rights.

 

Any violation of the terms contained in this section will be treated as infringement and prosecuted to the fullest extent of the law. We reserve all rights not explicitly granted in these Terms.

 

 

CONTENT SHARING

You may share our Content found on our Sites without asking permission from us provided that the following terms are complied with:

• You may share our content only for personal use.

• You must provide a direct link to our site or social media account when sharing our content.

• You must credit us when sharing our content on your blog, site, social media account, or on a third party's blog, site, or social media accounts.

• You may not represent, claim, or imply any association with Olga Kuzmina Interiors.

• You are prohibited from representing or implying that the content is yours or was created for you.

 

 

NON-COMPETITION 

As a condition of using our Content and/or Service, you agree not to engage in or start any business activities that directly compete with or create products or services that are substantially similar to the products or services that we offer.

 

This non-competition obligation applies during the term of your engagement with us and for a period of two years following the termination or conclusion of your use of our services, content, or media.

 

In the event of a breach of this non-competition clause, the following penalties and sanctions will apply:

1. Forfeiture of Fees Paid: Any fees or payments made to us will be forfeited, and no refunds or credits will be issued.

2. Immediate Termination of Services: We reserve the right to immediately terminate any ongoing services, access to content, or support in the event of a breach.

3. Monetary Penalty: You will be required to pay a penalty equivalent to one hundred percent of the revenue generated from any competing business activities, or a minimum of Ten Thousand Swiss Francs (CHF) as compensation for damages incurred.

4. Legal Action and Recovery of Damages: We reserve the right to take legal action to recover any direct or indirect damages, including but not limited to lost profits, resulting from the breach of this clause.

 

This clause is intended to protect our proprietary information and business interests without unduly restricting your ability to pursue your livelihood. By agreeing to these terms, you acknowledge the importance of protecting our intellectual property and business model.

 

 

UNAUTHORIZED USE

If you use any of our Contents and/or Services without our express authorization, or in a manner contrary to the authorization granted, you agree to pay liquidated damages in the amount of three (3) times the total fees you paid, or a minimum of Ten Thousand Swiss Francs (CHF), whichever is higher. This is in addition to any other remedies to which we may be entitled.

 

 

PIRACY

In the event that you violate or threaten to violate any of our intellectual property rights, titles, or interests through acts including, but not limited to, pirating, enhancing, reverse engineering, usurping, or creating derivative works of our Contents or Services, you agree to indemnify us and transfer all earnings obtained from such violations to us.

 

Furthermore, you agree that we are not required to prove pecuniary damage to establish a breach of our intellectual property rights; proof of the violation or threatened violation shall suffice.

 

You also agree to indemnify us if, through your acts or negligence, another person is able to use, disseminate, distribute, or share our Contents and/or Services, or engage in any act that infringes upon our intellectual property rights, titles, or interests.

 

You acknowledge that any actual or threatened violation of our intellectual property rights could cause irreparable harm to our business and reputation, a harm for which monetary damages would be inadequate. Consequently, you agree that we shall have the right to seek injunctive relief without the necessity of posting a bond, in addition to any other legal remedies available to us.

 

 

YOUR POSTS AND RECORDINGS OF GROUP/PERSONAL CALLS

When you submit comments, photos, posts, images, videos, or other contributions (“Media”) to our Sites or any third-party Sites that we operate, you affirm that you are the owner of such Media and that you are at least 18 years of age.

 

Furthermore, you authorize us to take photographs and make video and/or audio recordings of you (“Photographs and Recordings”) during our calls, webinars, workshops, or other communications (“Communications”).

 

You grant us, and any of our contractors or subcontractors, an unlimited, royalty-free, irrevocable, unrestricted, non-exclusive license to print, copy, use, transmit, exploit, modify, create derivative works from, and display your Media, Photographs, and Recordings in any manner or for any purpose. This includes incorporating them into our current or future Services and/or Products.

 

You also authorize us to use your Photographs, Recordings, and Media, including your image and likeness, and to identify you as the person in the Photographs or Recordings or as the individual or author who submitted the Media. Identification may be by name, email address, social media handle, or screen name for any purposes, including marketing, advertising, or other commercial activities.

 

We reserve the right to discontinue the use of your Media, Photographs, and/or Recordings at any time and for any reason.

 

Additionally, you agree to assign all intellectual property rights in your Media, Photographs, and Recordings to us without the necessity for further permission or compensation to you, now or in the future.

 

 

TERMINATION

In the event that you abuse, breach, or violate any of these Terms, our Privacy Policy, or any other agreements you have entered into with us, we reserve the right to terminate your access to our Sites and/or Services immediately, at our sole discretion, and without prior notice. No refunds will be issued upon such termination.

 

Furthermore, we will not be liable for any claims, damages, or liabilities that you may incur as a result of or in connection with such termination or discontinuance

 

 

EXCUSABLE DAYS AND FORCE MAJEURE

The following are considered Excusable Days: 

• Unfavorable weather conditions, as determined by us; 

• Supply-chain disruptions which are out of our control;

• Verifiable illness or injury of the Parties, evidenced by a doctor’s note; 

• The Client’s failure to provide timely approvals, decisions, access to the site, or other necessary input;

• Changes to the approved design or scope initiated by the Client that require revisions or rework;

• Delays in permits, inspections, or approvals from relevant authorities or building management;

• Inaccessibility of the site or unsafe working conditions that prevent continuation of Services;

• Non-performance or failure of suppliers, contractors, or third parties we reasonably rely on to complete the Services;

• Major IT outages or platform failures that prevent access to essential design, communication, or project tools.

• Force Majeure or any circumstance beyond our reasonable control that prevents us from fulfilling our obligations. 

 

This includes, but is not limited to, acts of God, natural catastrophes, extreme weather conditions, strikes, lock-outs, terrorism, political and civil unrest, sabotage, industry-wide shortages, plant breakdowns, loss of electricity supply, cyber-attacks, or the non-performance of our suppliers or any third parties we depend on.

 

You agree to reschedule any appointment/session in the event of an Excusable Day as defined in this provision. Should a force majeure event extend beyond three months, either party has the right to terminate the contract and cancel any scheduled appointments/sessions without incurring liabilities.

 

 

MODIFICATION OF SERVICE AND PRICES

We reserve the right to modify the descriptions of our services, adjust pricing, or discontinue any service or any part or content thereof without prior notice to you and at our sole discretion.

 

Additionally, we reserve the right to limit the sales of our services to any person, geographic region, or jurisdiction as we deem necessary.

 

We shall not be liable to you or any third party for any damage, loss, or injury resulting from any modification, price change, suspension, or discontinuance of our services.

 

 

INDEMNIFICATION / HOLD HARMLESS

You agree to indemnify, defend, and hold harmless Olga Kuzmina Interiors, Olga Kuzmina, Olga Kuzmina Interiors’s affiliates, officers, agents, contractors, licensors, service providers, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from your breach of these Terms, your violation of any law, or your infringement of the rights of a third party.

 

 

ASSIGNMENT OF RIGHTS

You agree that we may assign, transfer, and subcontract our rights and/or obligations under these Terms without notifying you or obtaining your consent. Conversely, you are not permitted to assign, transfer, or subcontract your rights and/or obligations under these Terms.

 

 

NON-DISPARAGEMENT

Complaints and Grievances are to be settled under the next Section. You may not post or publish disparaging or defamatory remarks about us, our business, or our services.

 

 

COMPLAINTS AND ARBITRATION CLAUSE

If you have any complaints or grievances, please contact us first at info@okinteriors.ch so that we can attempt to resolve the dispute amicably and to our mutual satisfaction as quickly and effectively as possible.

 

If we are unable to resolve the dispute amicably, you agree to first submit the dispute to mediation before resorting to arbitration. The mediation will be held exclusively in or nearest Belmont-sur-Lausanne, Switzerland.

 

Should mediation fail, you agree to submit the dispute to binding arbitration, to be conducted exclusively in or nearest Belmont-sur-Lausanne, Switzerland. You agree that arbitration is the sole remedy for resolving disputes and hereby waive any right to seek litigation in any court.

 

You waive any right to class arbitration and agree to conduct arbitration solely on an individual basis regarding your claims against us.

 

Arbitration proceedings shall be conducted in English.

 

You agree to be responsible for all costs associated with initiating the arbitration and any related administrative expenses.

 

By agreeing to this Arbitration Clause, you understand and waive your right to a jury trial or trial in any court, which would otherwise be available if not for this agreement.

 

Any decision or award issued by the arbitrator shall be final and binding. You agree that your sole remedy shall be to discontinue the use of our Sites, Content, and/or Services or to request a refund of any payments made to us for the service, course, or product purchased. You shall not be entitled to seek any additional damages, whether consequential, punitive, or otherwise.

 

 

NO RELATIONSHIP CREATED

You agree that by using our Contents and/or Services, no joint venture, employment, or agency relationship is created between you and us.

 

 

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding our Sites, Contents, and/or Services. They supersede all prior or contemporaneous agreements, representations, proposals, and understandings between us. These terms, developed for us by Legally She Can, align with the legal frameworks that reflect the guiding principles of our business.

 

 

SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions, or parts thereof, that are not affected will continue in full force and effect. Any provision that is rendered invalid, illegal, or unenforceable will be modified or interpreted in a manner that best accomplishes the objectives and purpose of the original provision and these Terms.

 

 

CHANGES TO THESE TERMS

We reserve the right to update, replace, or change any parts of these Terms without personal notification. It is your responsibility to review these changes.

 

Any new content and/or services added to our Sites will be subject to these Terms. By continuing to use and/or purchase from our Site after we post modifications, you are deemed to have implicitly and voluntarily accepted the changes to these Terms.

 

 

CONSENT TO GOVERNING LAW AND JURISDICTION

These Terms, claims, or disputes arising out of it shall be governed by the laws of Switzerland, without regard to its conflict of laws rules.

 

You agree that professional norms and standards applicable to construction, architectural, or engineering services, including but not limited to SIA 118 or similar standards, shall not apply to this Agreement or the Services provided hereunder, unless expressly stated otherwise in writing.

 

 

BUSINESS TRANSACTIONS AND WAIVER OF CONSUMER PROTECTIONS
You acknowledge that if you transact with us in your capacity as a registered business owner, you will be treated as such and not as an individual consumer. By transacting with us as a registered business, you agree to waive any rights or protections provided under consumer protection laws that apply exclusively to individuals acting in a personal or non-commercial capacity.

Furthermore, if you represent yourself as a business owner—such as providing a business tax number to avoid paying VAT, using a business account for personal transactions or transacting with us under a business name—you agree that such representation waives any claims under consumer protection laws.

 

 

QUESTIONS AND CONCERNS

These Terms were drafted for us by Legally She Can to reflect our commitment to upholding the highest standards in business practices.

 

If you have any questions or concerns regarding these Terms and Conditions, please contact us:  info@okinteriors.ch